Terms & Conditions

Last updated: June 26, 2026

1. Acceptance of Terms

By accessing or using the Shuffle platform, you agree to be bound by these Terms and Conditions. If you do not agree with any provision of these terms, you must not use the platform. These terms constitute a legally binding agreement between you and Shuffle.

2. Eligibility

To use Shuffle, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. You must not be located in a jurisdiction where online gambling is prohibited. You are responsible for ensuring that your use of the platform complies with all applicable laws and regulations in your location.

3. Account Registration

Each user is permitted to maintain only one account. You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials. Shuffle reserves the right to suspend or terminate accounts that violate these terms, including duplicate accounts or accounts with fraudulent information.

4. Deposits and Withdrawals

Shuffle operates as a crypto-native platform. All deposits and withdrawals are processed through supported cryptocurrencies. Processing times vary by network conditions. You are responsible for providing correct wallet addresses. Shuffle is not liable for funds sent to incorrect addresses. Minimum deposit and withdrawal thresholds apply as specified on the platform.

5. Bonuses and Promotions

Promotional offers, including welcome bonuses, free spins, and promo codes, are subject to specific terms and conditions. These terms may include wagering requirements, eligible games, maximum bonus amounts, expiry periods, and withdrawal restrictions. Shuffle reserves the right to modify, suspend, or cancel any promotion at any time. Abuse of promotional offers, including the use of multiple accounts to claim bonuses, will result in forfeiture of bonuses and possible account closure.

6. Gaming Rules

All games offered on the platform are governed by their respective rules, which are available within each game interface. Game outcomes are determined by certified random number generators or live dealer proceedings. Shuffle is not responsible for disruptions caused by network issues, hardware failures, or other technical problems beyond our control.

7. Responsible Gambling

Shuffle is committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, loss limits, session reminders, and self-exclusion options. If you believe you may have a gambling problem, we encourage you to seek assistance from professional support organizations such as GamCare or BeGambleAware. Gambling should be treated as entertainment, not as a source of income.

8. Identity Verification

Shuffle may require identity verification (KYC) at any time. You may be asked to provide government-issued identification, proof of address, and other documentation. Failure to complete verification within the requested timeframe may result in account limitations, including restrictions on withdrawals. Verification is conducted in compliance with anti-money laundering regulations.

9. Prohibited Activities

The following activities are strictly prohibited on the Shuffle platform:

10. Intellectual Property

All content on the Shuffle platform, including logos, graphics, software, text, and design elements, is the property of Shuffle or its licensors. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

11. Limitation of Liability

Shuffle provides its services on an "as is" basis. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Shuffle is not liable for any indirect, incidental, special, or consequential damages arising from the use of our platform, including but not limited to loss of profits, data, or gaming credits.

12. Dispute Resolution

Any disputes arising from the use of the Shuffle platform should first be directed to our customer support team. If the dispute cannot be resolved through support, it may be escalated to the applicable regulatory authority or resolved through binding arbitration in accordance with applicable laws.

13. Amendments

Shuffle reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated through the platform. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. Users are encouraged to review these terms regularly.

14. Contact

For questions regarding these Terms and Conditions, contact us through the official support channels available on the Shuffle website at shuffle.com.